@inproceedings{853c668bcf9442ec89d92ce642f0e204,
title = "A classification of web service credibility measures",
abstract = "Every day, web credibility is becoming an increasingly important. It affects how we interact with information on the internet as well as the quality of those interactions. Web credibility also spills into the real world, as misinformation from the internet can have very real consequences and catastrophic losses. It also sets an aggressive challenge of choice among different web services in the internet user community. In this paper, we investigate the existing practice and research work on evaluating web service credibility. We classify the available techniques and discuss their capabilities and impacts on user/web interactions. This work will help discover the venues for credibility measures and highlight the effective techniques in different web service domains. It will also help build more rigorous techniques to disseminate credibility measures and support internet user choices.",
keywords = "Credibility, Service design, Trust, Web service",
author = "Reyes, {Jaciel E.} and Atef Shalan and Hossain Shahriar and Rahman, {Muhammad Asadur} and Sarika Jain",
note = "Publisher Copyright: {\textcopyright} 2021 IEEE.; 45th IEEE Annual Computers, Software, and Applications Conference, COMPSAC 2021 ; Conference date: 12-07-2021 Through 16-07-2021",
year = "2021",
month = jul,
doi = "10.1109/COMPSAC51774.2021.00203",
language = "English",
series = "Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "1399--1400",
editor = "Chan, {W. K.} and Bill Claycomb and Hiroki Takakura and Ji-Jiang Yang and Yuuichi Teranishi and Dave Towey and Sergio Segura and Hossain Shahriar and Sorel Reisman and Ahamed, {Sheikh Iqbal}",
booktitle = "Proceedings - 2021 IEEE 45th Annual Computers, Software, and Applications Conference, COMPSAC 2021",
address = "United States",
}