A Synthesis of the Concerns-Based Adoption Model (CBAM) and Technology

The Concerns Based Adoption Model (CBAM) has been used to assess technology integration effectiveness in various settings. The purpose of this paper is to document these findings and discuss the feasibility of using the CBAM model, based on these findings, to assess and guide technology implementation. Preliminary results include the findings that (1) almost all studies were short in duration (less than one year); (2) longitudinal data was presented in very few of the studies; (3) very few studies reported on follow-up surveys after the 'implementation phase' was completed as defined by the project or grant; and (4) most studies looked at modifying lower-level concerns (awareness and informational) and not higher-level concerns (management and consequence).