An empirical study of the freemium strategy for mobile apps: Evidence from the Google Play market

Charles Zhechao Liu, Yoris A. Au, Hoon Seok Choi

Research output: Contribution to book or proceedingConference articlepeer-review

15 Scopus citations

Abstract

This paper examines the effect of the freemium strategy on Google Play, an online marketplace for Android mobile apps. By analyzing a large panel dataset consisting of 1,597 ranked mobile apps, we found that the freemium strategy is positively associated with increased sales volume and revenue of the paid apps. Higher sales rank and review rating of the free version of a mobile app both lead to higher sales rank of its paid version. However, only higher review rating of the free app contributes to higher revenue from the paid version, suggesting that although offering a free version is a viable way to improve the visibility of a mobile app, revenue is largely determined by product quality, not product visibility. Moreover, we found that the impact of review rating is not significant when the free version is offered, or when the mobile app is a hedonic app.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems, ICIS 2012
Pages2069-2085
Number of pages17
StatePublished - 2012
EventInternational Conference on Information Systems, ICIS 2012 - Orlando, FL, United States
Duration: Dec 16 2012Dec 19 2012

Publication series

NameInternational Conference on Information Systems, ICIS 2012
Volume3

Conference

ConferenceInternational Conference on Information Systems, ICIS 2012
Country/TerritoryUnited States
CityOrlando, FL
Period12/16/1212/19/12

Keywords

  • Electronic markets
  • Freemium strategy
  • Mobile apps
  • Online review
  • Sales rank

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