An exploratory study of multiunit restaurant management training: A qualitative perspective

Stanley Douglas Suboleski; Clark S. Kincaid; Robin B. Dipietro

doi:10.1080/15332840802269833

An exploratory study of multiunit restaurant management training: A qualitative perspective

Stanley Douglas Suboleski
, Clark S. Kincaid
, Robin B. Dipietro

Management

Research output: Contribution to journal › Article › peer-review

5 Scopus citations

Abstract

Over the past 20 years, multiunit restaurants (MURs) have grown significantly in gross revenue, number of units, and market share. As the number of MUR companies grow, so do the number of multiunit managers (MUMs) needed to oversee the operations of those units. The concern in many food service organizations is the lack of consistent training that is provided to MUMs. The following qualitative study looks in depth at seven multiunit organizations and the training they provide to their MUMs. This study can help to inform both industry practitioners and academics regarding training best practices in the MUR industry. Implications for practitioners are discussed.

Original language	English
Pages (from-to)	199-214
Number of pages	16
Journal	Journal of Human Resources in Hospitality and Tourism
Volume	8
Issue number	2
DOIs	https://doi.org/10.1080/15332840802269833
State	Published - Jul 2009

Scopus Subject Areas

Tourism, Leisure and Hospitality Management
Organizational Behavior and Human Resource Management

Keywords

Multiunit management
Multiunit restaurants
Training

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10.1080/15332840802269833

Cite this

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An exploratory study of multiunit restaurant management training: A qualitative perspective

Abstract

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