Abstract
Job batching in manufacturing has been well-researched. While batching is also employed in mass services, it is not clear to what extent the manufacturing theory may be transferred. We studied a single case with multiple instances of batching. Our findings indicate that while the factors that affect batching in manufacturing still apply, so do additional factors. The net effect is a broader set of considerations which influence the determination of when batching is desired in mass services and how big batches should be.
Original language | American English |
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State | Published - Apr 1 2000 |
Event | Production and Operations Management Society Annual Conference (POMS) - Duration: Apr 1 2000 → … |
Conference
Conference | Production and Operations Management Society Annual Conference (POMS) |
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Period | 04/1/00 → … |
Keywords
- Batching
- Mass service operations
DC Disciplines
- Business Administration, Management, and Operations
- Operations and Supply Chain Management