Community Care Network – IHAP

Funding Agency: Cone Health Foundation (NC) to the UNCG Center for New North Carolinians (CNNC)

Total Amount: $10,000 (total to UNCG)/per Year for 3 years to the UNCG-CSCHRE

Percent Effort on Project: 05%

Funding Period: 9/12 – 08/15

Role on Project: UNCG - CSCHRE will conduct the Process Monitoring and Outcome Evaluation.

Project Description: The Center for New North Carolinians (CNNC) will participate with the Guilford Community Care Network (GCCN) (henceforth IHAP partners) to implement a long term plan for providing immigrant and refugee populations with equitable and quality access to care. The intervention plan consists of four main components to be delivered in a culturally appropriate manner by key CNNC staff and trained lay health navigators: 1) Community outreach initiatives; 2) Educational activities; 3) Interpretation services; 4) Case Management. A multi-conceptual, mixed-design monitoring and evaluation (M&E) framework that involves program process monitoring and outcome evaluation will be used to assess IHAP’s effort, goals, and objectives and build practice-based evidence for the program’s overall approach to outreach, training, and technical assistance support. IHAP will target two populations in year one: Latinos and Montagnards and will include a range of involvement ranging from intensive case management to information dissemination. In years two and three the target populations will be increased to include Burmese and Bhutanese these are the two major refugee populations now being resettled in greater Greensboro, NC, The IHAP evaluation plan is conceptually driven by three integrated approaches: Chen’s fidelity-driven process evaluation, the Integrated Model for Community-Based Evaluation (IMCBE) (Telfair & Mulvihill, 2000), and the Expert-Linkage Culturally Competent Evaluation Planning and Implementation model (ELM).