Abstract
We build on previous scholarship calling for sustainable growth in technical and professional communication programs through maintenance and reflection. Inspired by continuous improvement models used in industry, we offer GRAM—Gather–Read–Analyze–Make—a continuous improvement model designed to identify and align often overlooked practices and processes necessary to build and sustain programs.
Original language | English |
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Pages | 252-278 |
Number of pages | 27 |
Volume | 49 |
No | 3 |
Specialist publication | Journal of Technical Writing and Communication |
DOIs | |
State | Published - Jul 1 2019 |
Scopus Subject Areas
- Communication
- Education
Keywords
- assessment
- continuous improvement
- programs
- sustainability