TY - CHAP
T1 - Discussing the Effects of Conflict on Strategic Decision Making Performance
AU - Amason, Allen C.
AU - Schweiger, D. M.
N1 - Amason, A. C., & Schweiger, D. M. (1997). The effects of conflict on strategic decision making effectiveness and organizational performance. In C. K. W. De Dreu & E. Van de Vliert (Eds.), Using conflict in organizations (p. 101–115). Sage Publications, Inc
PY - 1997
Y1 - 1997
N2 - Most scholars and practitioners agree that the complexities and pressures of strategic decision making can often produce conflict. The effect this conflict has on the decision making process, however, is unclear. Conflict can disrupt the exchange of information among the team of decision makers, reducing decision quality. Conflict can undermine the commitment that is needed to get the decision properly implemented. Finally, conflict can reduce satisfaction and affective acceptance among the team members, threatening cohesion and the prospects for future decisions. In this chapter, we discuss the differing effects of conflict on decision making. Specifically, we examine 2 types of conflict, cognitive and affective, and review recent research suggesting that, while they often occur together, these different types of conflict have very different effects on decision quality, team consensus and team member affective acceptance. (PsycINFO Database Record (c) 2016 APA, all rights reserved) Full text from publisher
AB - Most scholars and practitioners agree that the complexities and pressures of strategic decision making can often produce conflict. The effect this conflict has on the decision making process, however, is unclear. Conflict can disrupt the exchange of information among the team of decision makers, reducing decision quality. Conflict can undermine the commitment that is needed to get the decision properly implemented. Finally, conflict can reduce satisfaction and affective acceptance among the team members, threatening cohesion and the prospects for future decisions. In this chapter, we discuss the differing effects of conflict on decision making. Specifically, we examine 2 types of conflict, cognitive and affective, and review recent research suggesting that, while they often occur together, these different types of conflict have very different effects on decision quality, team consensus and team member affective acceptance. (PsycINFO Database Record (c) 2016 APA, all rights reserved) Full text from publisher
KW - conflict; consensus; decision quality; disagreement; strategic decision making; teams; types of conflict
U2 - 10.4135/9781446217016.n8
DO - 10.4135/9781446217016.n8
M3 - Chapter
BT - Conflict Esculation and Organization Performance
ER -