Abstract
We apply social network analyses to 5M email messages, matched survey response data, and archival process data obtained from a global consumer goods manufacturer to examine how communication structure influences the performance of inter-functional dyadic ties. Initial results indicate important moderators that constrain the efficacy of inter-functional communications.
| Original language | American English |
|---|---|
| State | Published - Nov 20 2016 |
| Event | Decision Sciences Institute Annual Meeting (DSI) - Duration: Nov 20 2016 → … |
Conference
| Conference | Decision Sciences Institute Annual Meeting (DSI) |
|---|---|
| Period | 11/20/16 → … |
Disciplines
- Business Administration, Management, and Operations
- Operations and Supply Chain Management
Keywords
- Analysis
- Communication structure
- Effects
- Examining
- Inter-functional performance
- Social network
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