Incivility in Academe: Strategies for Managing High-Performing Instigators

Feruzan Irani Williams; Constance Campbell; Luther T. Denton

Incivility in Academe: Strategies for Managing High-Performing Instigators

Feruzan Irani Williams, Constance Campbell, Luther T. Denton

Emeriti, Retired, & In Memoriam (PCOB)

Georgia Southern University

Research output: Contribution to journal › Article › peer-review

Abstract

In this study, we examined strategies in use for managing the uncivil behavior of instigators who are high performers (HPIs). Using semi-structured interviews, we spoke with University Department Chairs regarding the productive and the unproductive strategies they used to manage HPIs. The themes that emerged from the data through open coding indicated that the best possible outcome of managing HPIs is not eradication of incivility, but containment and management, using techniques such as paying special attention to the instigator and their work assignments and administering sanctions.

Original language	American English
Journal	Journal of Business and Educational Leadership
Volume	4
State	Published - Jan 1 2013

Keywords

Academe
High-performance instigators
Instigators
HPI
Employee problems
Strategic management

DC Disciplines

Business
Business Administration, Management, and Operations

Access to Document

Cite this

@article{0781236595d1476fb4171b4e6f6533ef,

title = "Incivility in Academe: Strategies for Managing High-Performing Instigators",

abstract = " In this study, we examined strategies in use for managing the uncivil behavior of instigators who are high performers (HPIs). Using semi-structured interviews, we spoke with University Department Chairs regarding the productive and the unproductive strategies they used to manage HPIs. The themes that emerged from the data through open coding indicated that the best possible outcome of managing HPIs is not eradication of incivility, but containment and management, using techniques such as paying special attention to the instigator and their work assignments and administering sanctions.",

keywords = "Academe, High-performance instigators, Instigators, HPI, Employee problems, Strategic management",

author = "{Irani Williams}, Feruzan and Constance Campbell and Denton, {Luther T.}",

year = "2013",

month = jan,

day = "1",

language = "American English",

volume = "4",

journal = "Journal of Business and Educational Leadership",

}

TY - JOUR

T1 - Incivility in Academe: Strategies for Managing High-Performing Instigators

AU - Irani Williams, Feruzan

AU - Campbell, Constance

AU - Denton, Luther T.

PY - 2013/1/1

Y1 - 2013/1/1

N2 - In this study, we examined strategies in use for managing the uncivil behavior of instigators who are high performers (HPIs). Using semi-structured interviews, we spoke with University Department Chairs regarding the productive and the unproductive strategies they used to manage HPIs. The themes that emerged from the data through open coding indicated that the best possible outcome of managing HPIs is not eradication of incivility, but containment and management, using techniques such as paying special attention to the instigator and their work assignments and administering sanctions.

AB - In this study, we examined strategies in use for managing the uncivil behavior of instigators who are high performers (HPIs). Using semi-structured interviews, we spoke with University Department Chairs regarding the productive and the unproductive strategies they used to manage HPIs. The themes that emerged from the data through open coding indicated that the best possible outcome of managing HPIs is not eradication of incivility, but containment and management, using techniques such as paying special attention to the instigator and their work assignments and administering sanctions.

KW - Academe

KW - High-performance instigators

KW - Instigators

KW - HPI

KW - Employee problems

KW - Strategic management

UR - https://digitalcommons.georgiasouthern.edu/management-facpubs/7

UR - https://search.proquest.com/docview/1498930256?pq-origsite=gscholarfromopenview=true

M3 - Article

VL - 4

JO - Journal of Business and Educational Leadership

JF - Journal of Business and Educational Leadership

ER -

Incivility in Academe: Strategies for Managing High-Performing Instigators

Abstract

Keywords

DC Disciplines

Access to Document

Other files and links

Fingerprint

Cite this