Investigating the reciprocal relationships within health virtual communities

Nima Kordzadeh, Yoris A. Au, Charles Zhechao Liu, Jan Clark

Research output: Contribution to book or proceedingConference articlepeer-review

4 Scopus citations

Abstract

Health virtual communities are a major channel through which health consumers share health-related knowledge and/or exchange social support with their peers. Because of the collaborative nature of health virtual communities, user participation is a critical factor for community growth and prosperity. In this study, we examine the impact of reciprocity on user participation within health virtual communities. Additionally, we investigate the impact of the homophily (similarity of user characteristics such as age, gender, and tenure) on user participation. To do so, we analyzed 1947 messages exchanged between 130 users and their peers. Our results support short-term reciprocity, but refute the positive relationship associated with long-term reciprocity. Among homophily hypotheses, our results support gender homophily, but not age homophily and tenure homophily.

Original languageEnglish
Title of host publication18th Americas Conference on Information Systems 2012, AMCIS 2012
Pages1073-1081
Number of pages9
StatePublished - 2012
Event18th Americas Conference on Information Systems 2012, AMCIS 2012 - Seattle, WA, United States
Duration: Aug 9 2012Aug 12 2012

Publication series

Name18th Americas Conference on Information Systems 2012, AMCIS 2012
Volume2

Conference

Conference18th Americas Conference on Information Systems 2012, AMCIS 2012
Country/TerritoryUnited States
CitySeattle, WA
Period08/9/1208/12/12

Keywords

  • Health virtual communities
  • Homophily
  • Online social networks
  • Reciprocity
  • User participation

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