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Linking order fulfillment performance to referrals in online retailing: An empirical analysis

  • Stanley E. Griffis
  • , Shashank Rao
  • , Thomas J. Goldsby
  • , Clay M. Voorhees
  • , Deepak Iyengar
  • Michigan State University
  • Auburn University
  • Ohio State University
  • Central Washington University

Research output: Contribution to journal › Article › peer-review

59 Scopus citations

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