Loyalty Prediction of Regional Customers: The Case of a Service Industry Prior to Deregulation

Ray R. Hashemi, Louis A. Le Blanc, C. Epperson, A. Tyler

Research output: Contribution to book or proceedingChapter

Original languageAmerican English
Title of host publicationProceedings of The 2000 World Automation Congress (WAC'00)
StatePublished - Jun 2000

Keywords

  • Loyalty prediction
  • Regional customers
  • Case
  • Service industry
  • Deregulation

DC Disciplines

  • Engineering
  • Computer Sciences

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