Mass Customization in Higher Education: Pathways to Effectiveness

Mark D. Hanna, Samir Barman

Research output: Contribution to conferencePresentation

Abstract

Three elements of mass customization (MC) strategies (elicitation, process flexibility, and infrastructural logistics), four approaches to MC (collaborative, adaptive, cosmetic, and transparent), and examples of mass customization in diverse industries, are used in this paper to draw inferences regarding the mass customization of courses and programs in higher education.
Original languageAmerican English
StatePublished - Nov 2012
EventProceedings of the national Decision Sciences Institute Meetings -
Duration: Nov 1 2012 → …

Conference

ConferenceProceedings of the national Decision Sciences Institute Meetings
Period11/1/12 → …

Disciplines

  • Business Administration, Management, and Operations

Keywords

  • Adaptive approach
  • Collaborative approach
  • Cosmetic approach
  • Course design
  • Elicitation
  • Higher education
  • Infrastructural logistics
  • MC
  • Mass customization
  • Process flexibility
  • Transparent approach

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