Online Learners And Technology: A Gap In Higher Education And Student Affairs Professional Preparation

Daniel W Calhoun, Lucy Santos Green, Panne Burke

Research output: Contribution to journalArticlepeer-review

Abstract

Online learning, an essential component of the higher education landscape on a global scale, has become a lucrative operation for colleges and universities. Enrollment in online programs continues to outpace enrollment in higher education overall, particularly in the North American market. Even so, there is little evidence that graduates of North American higher education and student affairs preparation programs enter the workforce with the knowledge, skills, and competencies required to support undergraduate and graduate online learners. A mixed-method national survey of programs in the United States was conducted to develop a picture of the ways higher education and student affairs graduate preparation programs currently prepare future professionals to address the needs of online learners. Results indicate that preparation of higher education and student affairs professionals for the delivery of services to online students is not yet seen as an integral component of these graduate programs.

Original languageAmerican English
JournalQuarterly Review of Distance Education
Volume18
StatePublished - Jan 1 2017

Keywords

  • Competence
  • Distance Education
  • Educational Technology
  • Expertise
  • Higher Education
  • Mixed Methods Research
  • National Standards
  • National Surveys
  • Online Courses
  • Program Content
  • Program Effectiveness
  • Questionnaires
  • Student Needs
  • Student Personnel Services
  • Student Personnel Workers
  • Technology Uses in Education
  • Transformative Learning

DC Disciplines

  • Educational Administration and Supervision
  • Educational Assessment, Evaluation, and Research
  • Educational Leadership

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