Pandemic Partnerships: Community/University Experiences with Community-Based Learning in the COVID-19 Era

Background: COVID-19 inevitably affected community-based learning. Though the literature has begun to explore the impact on higher education and community partners, more information is needed about how their partnerships have been operating. Purpose: This study investigated the perspectives of both community partners (n = 145) and higher education institutions (n = 62). Top challenges to community-based learning and ways partnerships have changed during the COVID-19 pandemic were explored. Methodology/Approach: A cross-sectional qualitative design was used to comprehend COVID-19's impact on community-based learning. The researchers used an online survey with responses collected from Fall 2020 to Spring 2021. Findings/Conclusions: The top challenges for community-based learning included concerns about the pandemic, collaboration, and resources. Challenges specific to each stakeholder group (i.e., higher education and community partners) were also identified. Specifically in the wake of COVID-19, the most frequently discussed pandemic-related changes were the disruption of partnerships (cessation/postponement or extensive changes) and interaction changes (amount or modality of communication). However, some discussed being able to maintain or improve partnerships. Implications: Additional consideration is needed among service-learning stakeholders for adapting projects, addressing power differentials, and improving communication during the COVID-19 pandemic. Partnerships may use these insights to inform their own adaptations.