Pandemic Shift: Impact of Covid-19 on IS/Microsoft Office Specialist Excel Certification Exam Classes: Remote Testing and Lessons Learned

Carl M. Rebman, Gwen White, Hayden Wimmer, Loreen Marie Powell, Queen Booker

Research output: Contribution to journalArticlepeer-review

Abstract

The corona virus (Covid-19) caused serious havoc on society impacting all industries resulting in major changes in business practices, operations, and policy. In the case of academia, at a moment’s notice, all universities that used face to face instruction were forced to move to an online format and make serious modification to successful courses. This paper documents a successful certification course structure and reports the experience and results of moving that course in Excel comprehension (certification) from traditional face to face to online. In addition, this paper provides a discussion into the strategies used for remote testing and teaching. Overall, the Covid-19 sections were not as successful as previous traditional sections. This paper concludes with lessons learned that can be helpful for future remote or online course deliveries.

Original languageAmerican English
JournalInformation Systems Education Journal
Volume19
StatePublished - Dec 1 2021

DC Disciplines

  • Computer Sciences

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