Redefining Roles for the Digital Revolution: Reference, Repositories, and Reading Rooms

Lisandra R. Carmichael, Susan A. Massey

Research output: Contribution to conferencePresentation

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Abstract

The University of North Florida Thomas G. Carpenter Library created new positions and departments within a 5-year period to support the introduction of disruptive technologies. The library transition included deselection of print reference materials, transitioning space from traditional reading areas to a technology-rich Library Commons, the implementation of EBSCO Discovery Service, and creation of a Digital Projects department.  New services introduced included LibChat, LibAnswers, LibGuides, laptop and equipment circulation, a Digital Commons, and Campus Guides for internal documentation. These changes took place in an academic setting, but the lessons learned apply to all types of libraries. Session attendees will gain a better understanding of how to successfully (a) address change management; (b) redefine roles and responsibilities to support newly created work demands; (c) develop an in-house training program; and (d) help staff adjust to the impending changes.
Original languageAmerican English
StatePublished - Jul 28 2016
EventSEFLIN, Florida - University of North Florida
Duration: Jul 28 2016 → …

Conference

ConferenceSEFLIN, Florida
Period07/28/16 → …

Disciplines

  • Social and Behavioral Sciences
  • Library and Information Science

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