Right Under Their Noses: Helping Patrons Identify the Resources at Their Fingertips

Jessica Garner, Fred W. Smith, Jessica Williams, Jermaine Bryant

Research output: Contribution to conferencePresentation

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Abstract

A concern of all academic Interlibrary Loan Departments is having faculty/ staff & students request materials already owned by their home library. Jessica Garner, Jessica Williams, Fred Smith, and Jermaine Bryant conducted a qualitative research study with IRB approval to explore this concern. In this session, the presenters will describe how data suggest a more streamlined approach to redirecting searches originating in the library for outside sources to assets already physically (or electronically) stored in the library.

Original languageAmerican English
StatePublished - Oct 4 2017
EventGeorgia Libraries Conference - Columbus, United States
Duration: Oct 4 2017Oct 6 2017
https://gla.georgialibraries.org/wp-content/uploads/2017/10/events_GLC_2017_schedule.pdf (Link to conference schedule)

Conference

ConferenceGeorgia Libraries Conference
Abbreviated titleGLC
Country/TerritoryUnited States
CityColumbus
Period10/4/1710/6/17
Internet address

Disciplines

  • Library and Information Science

Keywords

  • Right under
  • Noses
  • Helping patrons
  • Identify
  • Resources
  • Fingertips

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