Abstract
This presentation was given at the Georgia State University IT Services Conference.
Original language | American English |
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State | Published - Jun 1 2015 |
Event | Georgia State University IT Services Conference - Duration: Jun 1 2015 → … |
Conference
Conference | Georgia State University IT Services Conference |
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Period | 06/1/15 → … |
Disciplines
- Business Administration, Management, and Operations
- Operations and Supply Chain Management
Keywords
- 5-gaps model
- Service Improvement strategies
- Strategies