Service Improvement Strategies: Application of the 5-Gaps Model

Research output: Contribution to conference › Presentation

Abstract

This presentation was given at the Georgia State University IT Services Conference.

Original language	American English
State	Published - Jun 1 2015
Event	Georgia State University IT Services Conference - Duration: Jun 1 2015 → …

Conference	Georgia State University IT Services Conference
Period	06/1/15 → …

@conference{21768ce3f3184474b65a8a77d8477b2c,

title = "Service Improvement Strategies: Application of the 5-Gaps Model",

abstract = " This presentation was given at the Georgia State University IT Services Conference.",

keywords = "5-gaps model, Service Improvement strategies, Strategies",

author = "Suboleski, \{Stanley Douglas\}",

year = "2015",

month = jun,

day = "1",

language = "American English",

note = "Georgia State University IT Services Conference ; Conference date: 01-06-2015",

}

TY - CONF

T1 - Service Improvement Strategies: Application of the 5-Gaps Model

AU - Suboleski, Stanley Douglas

PY - 2015/6/1

Y1 - 2015/6/1

N2 - This presentation was given at the Georgia State University IT Services Conference.

AB - This presentation was given at the Georgia State University IT Services Conference.

KW - 5-gaps model

KW - Service Improvement strategies

KW - Strategies

UR - https://digitalcommons.georgiasouthern.edu/logistics-supply-facpres/110

M3 - Presentation

T2 - Georgia State University IT Services Conference

Y2 - 1 June 2015

ER -