Abstract
From trial to implementation, technical services staff play an important role in shaping awareness of, and expectations for, new resources. Internally, technical services staff provide information and instruction to public services staff. Externally, they influence how new resources are integrated into the library website and other platforms. With appropriate “message control,” technical services staff can positively influence awareness of new resources while keeping everyone’s expectations in check.
| Original language | American English |
|---|---|
| State | Published - Jun 11 2016 |
| Event | NASIG Annual Conference - Albuquerque, United States Duration: Jun 9 2016 → Jun 12 2016 Conference number: 31 https://nasig2016.sched.com/ (Link to conference website) |
Conference
| Conference | NASIG Annual Conference |
|---|---|
| Country/Territory | United States |
| City | Albuquerque |
| Period | 06/9/16 → 06/12/16 |
| Internet address |
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UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 4 Quality Education
Disciplines
- Library and Information Science
Keywords
- Technical services
- New resource rollouts
- Electronic resources
- Access troubleshooting
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Dive into the research topics of 'Shaping Expectations: Defining and Refining the Role of Technical Services in New Resource Rollouts'. Together they form a unique fingerprint.Research output
- 1 Article
-
Shaping Expectations: Defining and Refining the Role of Technical Services in New Resource Rollouts
Mortimore, J. M. & Skinner, D. G., Mar 2017, In: Serials Librarian. 72, 1-4, p. 166-171 6 p.Research output: Contribution to journal › Article › peer-review
2 Scopus citations
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