Abstract
We sought to investigate if an indirect relationship exists between Information Technology capability (IT) and Logistics Performance (LP) through Customer Collaboration (CC) and Process Integration (PI). Using 221 observations, our structural equation model results confirmed the mediating effects of CC and PI on the relationship between IT and LP.
Original language | American English |
---|---|
Title of host publication | Proceedings of the Decision Sciences Institute Annual Meeting |
State | Published - Nov 21 2016 |
Keywords
- Effects
- IT capability
- Logistics performance
- Meditation approach
- Study
DC Disciplines
- Business Administration, Management, and Operations
- Operations and Supply Chain Management