Study of Effects of IT Capability on Logistics Performance: A Mediation Approach

Nihar Kumthekar, Joseph B. Skipper, Kwabena G. Boakye

Research output: Contribution to book or proceedingChapter

Abstract

We sought to investigate if an indirect relationship exists between Information Technology capability (IT) and Logistics Performance (LP) through Customer Collaboration (CC) and Process Integration (PI). Using 221 observations, our structural equation model results confirmed the mediating effects of CC and PI on the relationship between IT and LP.

Original languageAmerican English
Title of host publicationProceedings of the Decision Sciences Institute Annual Meeting
StatePublished - Nov 21 2016

Keywords

  • Effects
  • IT capability
  • Logistics performance
  • Meditation approach
  • Study

DC Disciplines

  • Business Administration, Management, and Operations
  • Operations and Supply Chain Management

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