The Moderating Effect of Firm Size on the Relationship Between Customer Collaboration, IT Capability, and Logistics Performance

Nihar Nitin Kumthekar; Kwabena G. Boakye; Joseph B. Skipper

The Moderating Effect of Firm Size on the Relationship Between Customer Collaboration, IT Capability, and Logistics Performance

Nihar Nitin Kumthekar, Kwabena G. Boakye, Joseph B. Skipper

Information Systems & Analytics

Research output: Contribution to book or proceeding › Chapter

Abstract

This study explores the relationship among customer collaboration, information technology capabilities, and logistics performance in sustaining a firm’s competitive advantage. We further seek to understand whether the size of the focal firm moderates the relationship between 1) customer collaboration and logistics performance, and 2) IT capability and logistics performance.

Original language	American English
Title of host publication	Proceedings of the Decision Sciences Institute Annual Meeting
State	Published - Nov 19 2017

Keywords

Customer collaboration
Firm size
IT capability
Logistics performance
Moderating effect
Relationship

DC Disciplines

Business Administration, Management, and Operations
Operations and Supply Chain Management

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Cite this

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title = "The Moderating Effect of Firm Size on the Relationship Between Customer Collaboration, IT Capability, and Logistics Performance",

abstract = " This study explores the relationship among customer collaboration, information technology capabilities, and logistics performance in sustaining a firm{\textquoteright}s competitive advantage. We further seek to understand whether the size of the focal firm moderates the relationship between 1) customer collaboration and logistics performance, and 2) IT capability and logistics performance.",

keywords = "Customer collaboration, Firm size, IT capability, Logistics performance, Moderating effect, Relationship",

author = "Kumthekar, {Nihar Nitin} and Boakye, {Kwabena G.} and Skipper, {Joseph B.}",

year = "2017",

month = nov,

day = "19",

language = "American English",

booktitle = "Proceedings of the Decision Sciences Institute Annual Meeting",

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T1 - The Moderating Effect of Firm Size on the Relationship Between Customer Collaboration, IT Capability, and Logistics Performance

AU - Kumthekar, Nihar Nitin

AU - Boakye, Kwabena G.

AU - Skipper, Joseph B.

PY - 2017/11/19

Y1 - 2017/11/19

N2 - This study explores the relationship among customer collaboration, information technology capabilities, and logistics performance in sustaining a firm’s competitive advantage. We further seek to understand whether the size of the focal firm moderates the relationship between 1) customer collaboration and logistics performance, and 2) IT capability and logistics performance.

AB - This study explores the relationship among customer collaboration, information technology capabilities, and logistics performance in sustaining a firm’s competitive advantage. We further seek to understand whether the size of the focal firm moderates the relationship between 1) customer collaboration and logistics performance, and 2) IT capability and logistics performance.

KW - Customer collaboration

KW - Firm size

KW - IT capability

KW - Logistics performance

KW - Moderating effect

KW - Relationship

UR - https://digitalcommons.georgiasouthern.edu/logistics-supply-facpubs/138

UR - http://tinyurl.com/yd8ccft6

M3 - Chapter

BT - Proceedings of the Decision Sciences Institute Annual Meeting

ER -

The Moderating Effect of Firm Size on the Relationship Between Customer Collaboration, IT Capability, and Logistics Performance

Abstract

Keywords

DC Disciplines

Access to Document

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