The Retail Buying Process for Small Retailers: A Conceptual Model

Kathleen H. Gruben, Alicia B. Gresham, Marlene C. Kahla

Research output: Contribution to book or proceedingChapterpeer-review

Abstract

Extensive research has been devoted to conceptualizing the organizational buying process. Four dominant models have been established (Johnston and Lewin 1996; Robinson et al. 1967; Sheth 1973; Webster and Wind 1972). Webster and Wind (1972) suggested that organizational models developed for industrial buying can or should be adapted to fit the needs of retail buyers. However, this approach is not always appropriate. Vast differences become apparent between industrial and retail buying when the retail buying process is examined—especially when the retailer is small. The purpose of this study is to develop a conceptual model that represents the buying process of small retailers.

Original languageEnglish
Title of host publicationDevelopments in Marketing Science
Subtitle of host publicationProceedings of the Academy of Marketing Science
PublisherSpringer Nature
Pages139
Number of pages1
DOIs
StatePublished - 2015

Publication series

NameDevelopments in Marketing Science: Proceedings of the Academy of Marketing Science
ISSN (Print)2363-6165
ISSN (Electronic)2363-6173

Scopus Subject Areas

  • Marketing
  • Strategy and Management

Keywords

  • Creative Market
  • Drive Market
  • National Sales
  • Percent Response Rate
  • Small Retailer

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