Using eye-tracking to investigate strategy and performance of expert and novice control room operators

Christina Koffskey; Laura H. Ikuma; Craig Harvey; Fereydoun Aghazadeh

doi:10.1177/1541931214581348

Using eye-tracking to investigate strategy and performance of expert and novice control room operators

Christina Koffskey, Laura H. Ikuma, Craig Harvey, Fereydoun Aghazadeh

Research output: Contribution to book or proceeding › Conference article › peer-review

3 Scopus citations

Abstract

The strategies of expert and novice petrochemical control room operators were investigated using eye-tracking as they monitored and corrected a crude refinement simulation. Plotted scan paths were used to investigate the differences in eye behavior of three expert control room operators and six novice students. The effects of expertise and interface type on participant eye movements were evaluated. Scan path analysis revealed that monitoring strategy and interface type influenced how quickly participants were able to detect changes on-screen, though monitoring strategy did not depend on expertise level. Overall, eye-tracking successfully identified the effects of monitoring strategy and interface type on performance.

Original language	English
Title of host publication	2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
Publisher	Human Factors an Ergonomics Society Inc.
Pages	1667-1671
Number of pages	5
ISBN (Electronic)	9780945289456
DOIs	https://doi.org/10.1177/1541931214581348
State	Published - 2014
Externally published	Yes
Event	58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014 - Chicago, United States Duration: Oct 27 2014 → Oct 31 2014

Publication series

Name	Proceedings of the Human Factors and Ergonomics Society
Volume	2014-January
ISSN (Print)	1071-1813

Conference

Conference	58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
Country/Territory	United States
City	Chicago
Period	10/27/14 → 10/31/14

Scopus Subject Areas

Human Factors and Ergonomics

Access to Document

10.1177/1541931214581348

Cite this

Koffskey, C., Ikuma, L. H., Harvey, C., & Aghazadeh, F. (2014). Using eye-tracking to investigate strategy and performance of expert and novice control room operators. In 2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014 (pp. 1667-1671). (Proceedings of the Human Factors and Ergonomics Society; Vol. 2014-January). Human Factors an Ergonomics Society Inc.. https://doi.org/10.1177/1541931214581348

Koffskey, Christina ; Ikuma, Laura H. ; Harvey, Craig et al. / Using eye-tracking to investigate strategy and performance of expert and novice control room operators. 2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014. Human Factors an Ergonomics Society Inc., 2014. pp. 1667-1671 (Proceedings of the Human Factors and Ergonomics Society).

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title = "Using eye-tracking to investigate strategy and performance of expert and novice control room operators",

abstract = "The strategies of expert and novice petrochemical control room operators were investigated using eye-tracking as they monitored and corrected a crude refinement simulation. Plotted scan paths were used to investigate the differences in eye behavior of three expert control room operators and six novice students. The effects of expertise and interface type on participant eye movements were evaluated. Scan path analysis revealed that monitoring strategy and interface type influenced how quickly participants were able to detect changes on-screen, though monitoring strategy did not depend on expertise level. Overall, eye-tracking successfully identified the effects of monitoring strategy and interface type on performance.",

author = "Christina Koffskey and Ikuma, {Laura H.} and Craig Harvey and Fereydoun Aghazadeh",

note = "Publisher Copyright: Copyright 2014 Human Factors and Ergonomics Society.; 58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014 ; Conference date: 27-10-2014 Through 31-10-2014",

year = "2014",

doi = "10.1177/1541931214581348",

language = "English",

series = "Proceedings of the Human Factors and Ergonomics Society",

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pages = "1667--1671",

booktitle = "2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014",

}

Koffskey, C, Ikuma, LH, Harvey, C & Aghazadeh, F 2014, Using eye-tracking to investigate strategy and performance of expert and novice control room operators. in 2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014. Proceedings of the Human Factors and Ergonomics Society, vol. 2014-January, Human Factors an Ergonomics Society Inc., pp. 1667-1671, 58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014, Chicago, United States, 10/27/14. https://doi.org/10.1177/1541931214581348

Using eye-tracking to investigate strategy and performance of expert and novice control room operators. / Koffskey, Christina; Ikuma, Laura H.; Harvey, Craig et al.
2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014. Human Factors an Ergonomics Society Inc., 2014. p. 1667-1671 (Proceedings of the Human Factors and Ergonomics Society; Vol. 2014-January).

Research output: Contribution to book or proceeding › Conference article › peer-review

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AB - The strategies of expert and novice petrochemical control room operators were investigated using eye-tracking as they monitored and corrected a crude refinement simulation. Plotted scan paths were used to investigate the differences in eye behavior of three expert control room operators and six novice students. The effects of expertise and interface type on participant eye movements were evaluated. Scan path analysis revealed that monitoring strategy and interface type influenced how quickly participants were able to detect changes on-screen, though monitoring strategy did not depend on expertise level. Overall, eye-tracking successfully identified the effects of monitoring strategy and interface type on performance.

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Koffskey C, Ikuma LH, Harvey C, Aghazadeh F. Using eye-tracking to investigate strategy and performance of expert and novice control room operators. In 2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014. Human Factors an Ergonomics Society Inc. 2014. p. 1667-1671. (Proceedings of the Human Factors and Ergonomics Society). doi: 10.1177/1541931214581348

Using eye-tracking to investigate strategy and performance of expert and novice control room operators

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