Using Statistical Process Control to Enhance Student Progression

Mark D. Hanna; Nilesh Raichura; Ednilson Bernardes

Using Statistical Process Control to Enhance Student Progression

Mark D. Hanna
, Nilesh Raichura
, Ednilson Bernardes

Logistics & Supply Chain Management

Research output: Contribution to journal › Article › peer-review

Abstract

Public interest in educational outcomes has markedly increased in the most recent decade; however, quality management and statistical process control have not deeply penetrated the management of academic institutions. This paper presents results of an attempt to use Statistical Process Control (SPC) to identify a key impediment to continuous improvement in the academic setting and to facilitate continual improvement of instructional performance. An illustration from an undergraduate degree program in business administration is provided.

Original language	American English
Journal	The Journal of Learning in Higher Education
Volume	8
State	Published - Apr 1 2012

Disciplines

Business Administration, Management, and Operations

Keywords

Business Administration Education
Instructional Improvement
Models
Needs Assessment
Performance Factors
Quality Assurance
Quality Control
Statistical Analysis
Total Quality Management
Undergraduate Study

Access to Document

https://files.eric.ed.gov/fulltext/EJ1144975.pdf

Cite this

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title = "Using Statistical Process Control to Enhance Student Progression",

abstract = " Public interest in educational outcomes has markedly increased in the most recent decade; however, quality management and statistical process control have not deeply penetrated the management of academic institutions. This paper presents results of an attempt to use Statistical Process Control (SPC) to identify a key impediment to continuous improvement in the academic setting and to facilitate continual improvement of instructional performance. An illustration from an undergraduate degree program in business administration is provided.",

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N2 - Public interest in educational outcomes has markedly increased in the most recent decade; however, quality management and statistical process control have not deeply penetrated the management of academic institutions. This paper presents results of an attempt to use Statistical Process Control (SPC) to identify a key impediment to continuous improvement in the academic setting and to facilitate continual improvement of instructional performance. An illustration from an undergraduate degree program in business administration is provided.

AB - Public interest in educational outcomes has markedly increased in the most recent decade; however, quality management and statistical process control have not deeply penetrated the management of academic institutions. This paper presents results of an attempt to use Statistical Process Control (SPC) to identify a key impediment to continuous improvement in the academic setting and to facilitate continual improvement of instructional performance. An illustration from an undergraduate degree program in business administration is provided.

KW - Business Administration Education

KW - Instructional Improvement

KW - Models

KW - Needs Assessment

KW - Performance Factors

KW - Quality Assurance

KW - Quality Control

KW - Statistical Analysis

KW - Total Quality Management

KW - Undergraduate Study

UR - https://digitalcommons.georgiasouthern.edu/logistics-supply-facpubs/3

UR - https://files.eric.ed.gov/fulltext/EJ1144975.pdf

M3 - Article

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JO - The Journal of Learning in Higher Education

JF - The Journal of Learning in Higher Education

ER -

Using Statistical Process Control to Enhance Student Progression

Abstract

Disciplines

Keywords

Access to Document

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Cite this