Web Service Credibility Evaluation Methods in Different Application Domains

Atef Shalan; Jaciel E. Reyes; Hayden Wimmer; Sarika Jain; Mohamed Hefny

doi:10.1007/978-981-19-7126-6_3

Web Service Credibility Evaluation Methods in Different Application Domains

Atef Shalan, Jaciel E. Reyes, Hayden Wimmer, Sarika Jain, Mohamed Hefny

Information Technology

Research output: Contribution to book or proceeding › Conference article › peer-review

1 Scopus citations

Abstract

Websites are growing in number and size at an explosive rate. This has created an enormous field of service competitors, which can cause a real challenge for information seekers and inexperienced users. As a result, these users require public information to help their decision about service selection. This aid comes in the form of clear and accessible credibility measures. Numerous research articles have studied the concept of Web service credibility evaluation to support user choices. This paper studies the existing methods and frameworks for evaluating web service credibility. We contrast these methods concerning their applications, underlying approach, evaluation factors, and primary research outcomes. Our study also provides a classification of these methods based on the underlying approach, application domain, purpose of the measure, and measurement automation. This study will set the stage for future research on automating web credibility measurements and dissemination methodology.

Original language	English
Title of host publication	Semantic Intelligence - Select Proceedings of ISIC 2022
Editors	Sarika Jain, Sven Groppe, Bharat K. Bhargava
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	29-42
Number of pages	14
ISBN (Print)	9789811971259
DOIs	https://doi.org/10.1007/978-981-19-7126-6_3
State	Published - 2023
Event	2nd International Semantic Intelligence Conference, ISIC 2022 - Savannah, United States Duration: May 17 2022 → May 19 2022

Publication series

Name	Lecture Notes in Electrical Engineering
Volume	964
ISSN (Print)	1876-1100
ISSN (Electronic)	1876-1119

Conference

Conference	2nd International Semantic Intelligence Conference, ISIC 2022
Country/Territory	United States
City	Savannah
Period	05/17/22 → 05/19/22

Scopus Subject Areas

Industrial and Manufacturing Engineering

Keywords

Automation
Credibility measurement
Service dissemination
Webservice credibility

Access to Document

10.1007/978-981-19-7126-6_3

Cite this

Shalan, A., Reyes, J. E., Wimmer, H., Jain, S., & Hefny, M. (2023). Web Service Credibility Evaluation Methods in Different Application Domains. In S. Jain, S. Groppe, & B. K. Bhargava (Eds.), Semantic Intelligence - Select Proceedings of ISIC 2022 (pp. 29-42). (Lecture Notes in Electrical Engineering; Vol. 964). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-981-19-7126-6_3

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title = "Web Service Credibility Evaluation Methods in Different Application Domains",

abstract = "Websites are growing in number and size at an explosive rate. This has created an enormous field of service competitors, which can cause a real challenge for information seekers and inexperienced users. As a result, these users require public information to help their decision about service selection. This aid comes in the form of clear and accessible credibility measures. Numerous research articles have studied the concept of Web service credibility evaluation to support user choices. This paper studies the existing methods and frameworks for evaluating web service credibility. We contrast these methods concerning their applications, underlying approach, evaluation factors, and primary research outcomes. Our study also provides a classification of these methods based on the underlying approach, application domain, purpose of the measure, and measurement automation. This study will set the stage for future research on automating web credibility measurements and dissemination methodology.",

keywords = "Automation, Credibility measurement, Service dissemination, Webservice credibility",

author = "Atef Shalan and Reyes, {Jaciel E.} and Hayden Wimmer and Sarika Jain and Mohamed Hefny",

note = "Publisher Copyright: {\textcopyright} 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.; 2nd International Semantic Intelligence Conference, ISIC 2022 ; Conference date: 17-05-2022 Through 19-05-2022",

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doi = "10.1007/978-981-19-7126-6_3",

language = "English",

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series = "Lecture Notes in Electrical Engineering",

publisher = "Springer Science and Business Media Deutschland GmbH",

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booktitle = "Semantic Intelligence - Select Proceedings of ISIC 2022",

address = "Germany",

}

Shalan, A, Reyes, JE, Wimmer, H, Jain, S & Hefny, M 2023, Web Service Credibility Evaluation Methods in Different Application Domains. in S Jain, S Groppe & BK Bhargava (eds), Semantic Intelligence - Select Proceedings of ISIC 2022. Lecture Notes in Electrical Engineering, vol. 964, Springer Science and Business Media Deutschland GmbH, pp. 29-42, 2nd International Semantic Intelligence Conference, ISIC 2022, Savannah, United States, 05/17/22. https://doi.org/10.1007/978-981-19-7126-6_3

Web Service Credibility Evaluation Methods in Different Application Domains. / Shalan, Atef; Reyes, Jaciel E.; Wimmer, Hayden et al.
Semantic Intelligence - Select Proceedings of ISIC 2022. ed. / Sarika Jain; Sven Groppe; Bharat K. Bhargava. Springer Science and Business Media Deutschland GmbH, 2023. p. 29-42 (Lecture Notes in Electrical Engineering; Vol. 964).

Research output: Contribution to book or proceeding › Conference article › peer-review

TY - GEN

T1 - Web Service Credibility Evaluation Methods in Different Application Domains

AU - Shalan, Atef

AU - Reyes, Jaciel E.

AU - Wimmer, Hayden

AU - Jain, Sarika

AU - Hefny, Mohamed

PY - 2023

Y1 - 2023

N2 - Websites are growing in number and size at an explosive rate. This has created an enormous field of service competitors, which can cause a real challenge for information seekers and inexperienced users. As a result, these users require public information to help their decision about service selection. This aid comes in the form of clear and accessible credibility measures. Numerous research articles have studied the concept of Web service credibility evaluation to support user choices. This paper studies the existing methods and frameworks for evaluating web service credibility. We contrast these methods concerning their applications, underlying approach, evaluation factors, and primary research outcomes. Our study also provides a classification of these methods based on the underlying approach, application domain, purpose of the measure, and measurement automation. This study will set the stage for future research on automating web credibility measurements and dissemination methodology.

AB - Websites are growing in number and size at an explosive rate. This has created an enormous field of service competitors, which can cause a real challenge for information seekers and inexperienced users. As a result, these users require public information to help their decision about service selection. This aid comes in the form of clear and accessible credibility measures. Numerous research articles have studied the concept of Web service credibility evaluation to support user choices. This paper studies the existing methods and frameworks for evaluating web service credibility. We contrast these methods concerning their applications, underlying approach, evaluation factors, and primary research outcomes. Our study also provides a classification of these methods based on the underlying approach, application domain, purpose of the measure, and measurement automation. This study will set the stage for future research on automating web credibility measurements and dissemination methodology.

KW - Automation

KW - Credibility measurement

KW - Service dissemination

KW - Webservice credibility

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U2 - 10.1007/978-981-19-7126-6_3

DO - 10.1007/978-981-19-7126-6_3

M3 - Conference article

AN - SCOPUS:85152538353

SN - 9789811971259

T3 - Lecture Notes in Electrical Engineering

SP - 29

EP - 42

BT - Semantic Intelligence - Select Proceedings of ISIC 2022

A2 - Jain, Sarika

A2 - Groppe, Sven

A2 - Bhargava, Bharat K.

PB - Springer Science and Business Media Deutschland GmbH

T2 - 2nd International Semantic Intelligence Conference, ISIC 2022

Y2 - 17 May 2022 through 19 May 2022

ER -

Web Service Credibility Evaluation Methods in Different Application Domains

Abstract

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Conference

Scopus Subject Areas

Keywords

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